Compatible Products and Platforms

This product has been tested on the following platforms (or with the following products):

Client Operating Systems

  • Windows 7

  • Windows 10

Client Browsers

Internet Explorer, Firefox and Safari are supported. To export from Firefox and Safari, a dedicated server is required for export software.

Internet Explorer

Internet Explorer (IE) 10 and 11 were tested and supported – 32 and 64 bit. User must add IP address to trusted sites and run in compatibility mode. For further instructions refer to IE set up doc.

Ports Requirements:

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New Features

Observer Media Intelligence Platform (MIP)™

The Volicon Enterprise Media Intelligence Platform™ is:

  • A platform that records all media: from ingest to play out and including your programming, broadcasts from your partners and competitors.

  • A platform that supports a variety of applications and enables different groups in the enterprise to perform content capture, content publishing to web and social media, compliance, content analysis, and monitoring.

  • A platform that allows multiple users to collaborate from anyplace at any time with a web based interface.

The Platform Support The Following Applications:

  • Capture — Capture and clip linear or live media from anywhere to produce content quickly and easily.

  • Review — Review on-air content, validate ad placement, and perform competitive analysis.

  • Comply — Record, clip and export your broadcast for regulatory or licensing requirements.

  • Monitor — Monitor broadcast quality, report faults, and use full recording to instantly review the impact of detected errors.

  • Share — quickly repurpose your content to web, mobile and social media platforms.

TS Availability Recording: Ability to record black screen when TS source is not present.

Player

Keyboard Available Shortcuts:

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Known Limitations

Share & Publish Limitations

  • Publish to Youtube might fail if special (non-alphanumeric) characters are used in clip name and/or description

  • Only single Closed Captioning language is supported for publishing

  • Share to FTP with split to chunk option creates multiple files in zip folder

  • Facebook – Max video file size: 1GB, Length: 20 Minutes

  • Youtube – Max video file size: 2GB, Length: By default 15 Minutes, Verified YouTube account users may upload 11 hour long videos up to 128 GB file size.

  • Brightcove – Max video file size: 2GB

  • Native Twitter - Max video file size: 15MB, Length: 30 Sec

  • Special (non-alphanumeric) characters for FTP are not allowed in clip name and/or description

  • DVB subtitles are not displayed in Silverlight Player

  • Incorrect aspect ratio for mix of SD and HD channels in Multiview mode

  • Not all thumbnails are shown under the player in case the player seek-bar length is longer than 1 hour

  • No Loudness meter on Player

  • No ability to Send link for clips via email

  • No ability for scheduled export, including archival

  • No Graph exports (DPI, Loudness)

Corrected Bugs/Issues:

  • Windows 10 - Explorer crash in case of closing a bookmark/program

  • We have the option to export using clientless without observer pro interface (CEM on dedicated machine required)

  • Observer queue deleted after restart of message queuing

  • Memcache restart required to allow access to the central server

  • Session timeout kicking out users prior to the time out period specified

  • Program Loudness Report (PLR) exports filter data and not data on FE

  • Error message appears when trying to export a clip from CC search

  • Firefox - Player remains in “pause” mode after closing edit clip window

  • Encoders crash while DPI enabled in certain cases

  • Corrected ability to analyze and display DPI events and timing

  • No UTC time zone setting

  • When cleanup process runs, all relevant pages are not updated and shows blank pages

  • Cleanup task is not properly deleting information from the DB with each clean up instance.

  • A.D - In case user belongs to 2 groups and 1 group has unlimited video and other has limitation, user does not have unlimited video

  • License error isn’t cleared from fault clips when fixing license (clears from settings -> Expired License Information

  • ‘Search’ on encoders page doesn’t operate properly

  • In some cases Audio Loudness calculation result removed without removing programs

  • Searching programs by date is not working properly

  • PLR- can’t export results

  • Ratings - Graph not populating correctly on 1 min rating data with 60 min span

  • white dots appear on the video at 64 bit player in certain cases

  • PLR calculation for long program with a gap is incorrect