Known Bugs and Limitations

General notes

  • In case of accessing the observer from Chrome, Firefox, and Safari, the ActiveX player will not be installed, which means that not all the features with the ActiveX player will be available. Please check the limitations section in the Clientless documentation.

  • During installation/upgrade the system (CS and Probe) may require restart.

Known defects, bugs and Limitations

Clientless Limitations:

Description

Does not support video export

Player bottom bar will not show frames

Clip preview is not available on clientless browsers

Split screen/PIP is not supported

After restart of encoder, Silverlight player can flicker/stick → Press the “Live” button to resolve.

Multi-View Limitations:

Description

Graph buttons will not be displayed

Only Pause and Play Live buttons are enable.

Export Limitation:

Description

H.264 to asf export is not supported

General Limitation:

Description

Encoder names cannot contain spaces

IE 11 is supported only with use of Compatibility Mode

Multiview Mode – Explorer may crash

Client Windows 2008 64 bit requires manual installation of Silverlight 32 bit