Installing the Volicon Media Player

When you log into MIS for the first time using Internet Explorer, you are prompted to install the Volicon media player.

Figure: Initial Connection

If your Volicon MIS Administrator has not previously installed the Volicon media player on your PC/laptop, you must have administrative rights (the ability to install software on your PC) for the initial install of the player software. Any subsequent logins will require only the permissions you currently have on your PC/laptop. The first time you connect to the Volicon solution, IE will take approximately 30 seconds to load the Media Intelligence Player install software.

Shutdown IE, accept the browser warning by clicking <Run> then press <Next>. MIS will to launch the Observer Media Player Setup Wizard.

Figure: Observer Media Player Setup Wizard

If an older version of Volicon media player has been installed it will be removed automatically. Click <Next> to continue. Accept the terms of the License Agreement and click <Next> to continue.

Figure: License Agreement

You have the option of choosing into which folder MIS will install the Media Player. Unless Volicon Support has instructed you otherwise, accept the default folder and click <Install>.

Optional Settings

Observer will present you with the Optional Settings window.

Figure: Optional Settings Window

Optional Setting/Selection: Internet Explorer shortcut

If you want to add a quick connect button to your Internet Explorer tool bar, enter the URL or the IP address for your Volicon MIS in the field provided. Leave the field empty if you do not want MIS on your tool bar.

Optional Setting/Selection: Intel video adapter workaround

Volicon recommends that if your computer has an Intel video card, or a video card with an Intel chipset, that you enable the Intel “flickering video” workaround checkbox as a precaution. Enabling the checkbox will not affect the performance of the Intel chip sets that do not have issues with multiple video streams, and will protect you in the event that your chipset is one of those with known issues.

Optional Settings/Selection: Favor Quantity over Quality

Volicon also recommends that you check the Enable “Favor Quantity over Quality” checkbox for the best experience using Internet Explorer to run multiple players.

Make your choices, and click <Next>.

Observer presents you with the “Completing the Observer Media Player Setup Wizard” window.

Figure: Completing the Observer Media Setup Wizard Window

Click <Finish> to exit setup.

Updating the Volicon Player

From time to time you may receive notification there is a new version of the player available. Follow the prompts and install the upgrade. You will be prompted to shutdown IE to perform the install.

Figure: Update Volicon Media Player

TECH TIP

Upgrading the player requires Administrator Rights, just like the initial installation.