Installing the media player

When using IE the first time your computer connects to Volicon Media Intelligence service, you will be asked to install the ActiveX media player. This should take approximately 30 seconds.

Figure: Request to install media player

Tech tip

Media player installation requires administrator rights on your PC.

Figure: Windows security warning

Accept the warning by clicking <Allow>. This will launch the Volicon Media Intelligence service Media Player Setup Wizard.

Figure: Volicon Media Intelligence service Media Player Setup Wizard

If an older version of the Volicon Media Intelligence service media player has been installed, it will be removed automatically. Click <Next> to continue. Accept the terms of the License Agreement and click <Next> again to continue.

Figure: License Agreement

You have the option of choosing into which folder Volicon Media Intelligence service will install the media player. Unless a support engineer has instructed you otherwise, accept the default folder and click <Install>.

Internet Explorer must be shut down to install the media player. Log out of Volicon Media Intelligence service and shut down IE, then click <OK> to proceed.

Figure: Shut IE down to install

Figure: Player installation progress

Optional settings

Volicon Media Intelligence service will present you with the “Optional settings” window.

Figure: Optional settings

Optional settings: Internet Explorer shortcut

If you want to add a quick connect button to your Internet Explorer toolbar, enter the URL or the IP address of the Volicon Media Intelligence service server in the field provided. Leave the field empty if you do not want Volicon Media Intelligence service on your toolbar.

Optional settings: Intel video adapter workaround

Volicon Media Intelligence service recommends that if your computer has an older Intel video card, or a video card with an Intel chipset, you enable the Intel “Flickering video” workaround checkbox as a precaution. Enabling the checkbox will not affect the performance of the Intel chipsets that do not have issues with multiple video streams; but it will protect you in the event that your chipset is one of those with known issues.

Optional settings: Favor quantity over quality

Volicon Media Intelligence service also recommends that you check the “Enable favor quantity over quality” checkbox for the best experience using Internet Explorer to run multiple players.

Make your choices and click <Next>.

Volicon Media Intelligence service presents you with the “Completing the Media Player Setup Wizard” window.

Figure: Completing the Media Setup Wizard window

Click <Finish> to exit setup.