QoE alerts tab¶
This section lists fault notifications and allows you to create notification lists for various faults. Alerts may be triggered on:
The search field works much the same as in other MIS applications. You are able to search by keyword, Alert type, time, email recipients and channel.
The ribbon at the top of the QoE alerts pane allows you to manage and modify captured faults.
Check all: Selects all alerts; if there are no alerts this option is greyed out
Create new alert: manually create an alert
Remove selected alert: delete all selected alerts; this option is greyed out if there are no selected alerts
Enable alert: enables selected alerts; this option is greyed out if there are no selected alerts
Disable alert: disables selected alerts; this option is greyed out if there are no selected alerts
Customize columns: In list view use this feature to select which columns to display
If there are more than a single page of fault clips, MIS displays multiple page numbers at the upper right hand corner of the screen.
Create a QoE alert¶
Pressing the <Add> button opens a new page composed of three sections.
The left hand pane allows you to set which email addresses MIS uses to send out the alert and to define the alert name and email subject line. The default email address is that of the user account creating the alert. Below that are options to limit how often and when to send the alert.
The middle pane consists of check boxes to select the fault conditions that generate the alert. The checkboxes are organized so you are able to select a generic fault, say Video, or a specific fault within video, say, Black screen.
Lastly the right hand pane allows you to select the channel or channels you want to monitor. Typing all or part of the channel name into the Filter text box at the top of the display list restricts the display to matching channels.
Once you have created the alert, press the <Save changes> button at the bottom of the page. Press the <Test delivery> icon to send a test email to insure the alert was configured properly.
Editing an alert¶
To edit an alert hover over the alert. MIS will display the edit icon on the right hand side of the alert. Pressing the icon opens the same page you used to create the alert, except now it is filled in. Press <Save changes> when you are finished editing the alert.