No video playing

• Verify the encoder’s hostname/IP address for each stream/channel.

• Verify accessibility to media streaming ports 5502 or 4504 and 8001.

• Use the configuration tool to verify the encoder is running.

• Verify if Volicon Media Intelligence service encoder and Volicon Media Intelligence service streamer services are running on the probe server.

• Use the video application suite to play videos outside the Volicon Media Intelligence service environment.