Users

This page displays all user accounts. If your system has a large number of users, use the dashboard search feature to restrict how many accounts are displayed. The admin account is built into Volicon Media Intelligence service and cannot be deleted.

Accounts are in either active or inactive status. Active accounts are able to log in, whereas inactive accounts are not. This allows the administrator to temporally restrict access without having to delete the account.

Figure: Settings – users

Adding/modifying account

Click <Add new user> to create a new account, or hover over an existing account and press the <Edit> icon at the extreme right of the entry. The “Edit user” panel at the right of the page lets you modify account features. The <Roles> drop-down section (toward the bottom of the page) allows you to specify which aspects of Volicon Media Intelligence service the account is able to access.

Figure: Add new user

Change password

From time to time, it may be necessary for the Volicon Media Intelligence service administrator to change a user’s password. Use the <Edit> feature and enter the new password twice.

Suspend account

If you need to temporarily prevent a user from accessing Volicon Media Intelligence service, use the <Edit> feature to change the status from active to inactive. This prevents the user from logging into the system, but it does not delete the account.

Delete account

To delete an account, hover over the name and click on the <Trash> icon at the extreme right of the account name.

Export user account list

Volicon Media Intelligence service allows you to create an Excel spreadsheet of user accounts. Click the <Export> icon at the top of the page. A status message at the top of the screen indicates the file is being created and when it is ready to export. When the file is ready, a dialog box opens, allowing you to view it or save to your workstation.

Figure: Export account list