Antivirus Excluded Storage Areas

Ensure that any installed antivirus program does not interfere with the MIP Programs/services. Antivirus programs can use system resources needed by MIP services, causing them to hang or crash.

  • Turn off all “on-access” scanning.

  • Schedule virus definition updates and system scans to occur during low usage times and when technicians are available to verify that restarts (if any) have completed to run and have not hung up the system.

  • Certain directories need to be open and free for continuous system access. Ensure that the following folders are removed from scans:

Table: Antivirus Exclude Configuration


Object cache

C:\program files\MariaDB 10.0


C:\program files\Volicon \

Volicon software


Media thumbnail storage


Content Storage