Software Installation

MIP Central Server and Probe Server software is preinstalled by Volicon, a division of Verizon Digital Media Services.

Central and Probe Server Operating Systems

The MIP Central Server can be installed on 64-bit computers running any of the following Microsoft operating systems:

  • Windows 7

  • Windows 8.1 (for OTT device direct Probe server only)

  • Windows 10

  • Windows Server 2012 R2

Additional Microsoft Software

Central Server utilizes the following additional MS software packages:

  • Microsoft .NET Framework 3.5 SP1

  • Microsoft Message Queuing (MSMQ)

  • Windows Installer 4.5 Redistributable

  • Microsoft Visual C++ 2005 SP1 Redistributable

  • Microsoft Updates – Turned off during normal MIP operation

Third Party Software

MIP makes use of several third-party software packages. The following software packages are preinstalled when the system is ordered.

  • Apache – web server

  • Hmailserver Outgoing mail server

  • Redis – object cache

  • MariaDB – Database

  • PHP - Scripting

Client Workstation

PC client may be either 32 or 64-bit computers running the following operating systems:

  • Microsoft Windows 7

  • Microsoft Windows 10

  • Apple Mac

Client Side Browsers

MIP supports the following browsers:

  • Chrome - Uses HTML5

  • Edge – Uses HTML5

  • Firefox – Uses Silverlight V5

  • Internet Explorer 10 & 11 – Uses ActiveX

  • Safari - Uses HTML5 (Mac O/S only)

Initial MIP Deployment

Volicon, a division of Verizon Digital Media Services installs and tests the customer configuration prior to shipping. Onsite installation consists of integrating the servers into your corporate network, and connecting the Encoders to ingest the appropriate channels. Once the system is up and running, the MIP administrator needs to configure social media publishing profiles and create the user accounts.

In general the default admin account username/password is Admin/pass but check with Support to make sure.

Optional MIP Modules

  • Content Export Module (CEM) – allows users to save clips to their computer and push clips to social media sites. It is also required to enable clip export when using non-IE browsers.

  • Active Directory integration

  • Thumbnail Server

  • Indexing Server

Managing MIP Software Updates

Volicon, a division of Verizon Digital Media Services, Support is responsible for installing CS and Probe software updates.

Updates to the Active-X viewer, a component of the CS, are automatically pushed to the client when the user logs in. Installing the ActiveX viewer requires admin privileges on the client.

Upgrading from Previous Versions of Observer

There are significant differences between previous versions of Observer and MIP. Please contact Volicon, a division of Verizon Digital Media Services, for additional information about upgrading.