Antivirus exclusion storage areas

Ensure that any installed antivirus program does not interfere with MIS programs and services. Antivirus programs can use system resources needed by MIS services, causing them to hang or crash.

  • Turn off all “on-access” scanning.

  • Schedule virus definition updates and system scans to occur during low-usage times and when technicians are available to verify that restarts (if any) have completed running and have not hung up the system.

  • Certain directories need to be open and free for continuous system access.

  • Ensure that the following folders are removed from scans:

Table: Antivirus exclusion areas

C:\ProgramData\Redis

Object cache

C:\Program Files\Redis

Object cache

C:\Program Files\MariaDB 10.2

Database

C:\Program Files\Volicon \

MIS software

C:\thumbnails

Media thumbnail storage

C:\video\

Content storage