Software installation

MIS central server and probe server software are preinstalled and configured by Volicon Media Intelligence Service.

Central and probe server operating systems

The MIS central server and probe server can be installed on 64-bit computers running any of the following Microsoft operating systems:

  • Windows 2012 R2

  • Windows 10

  • AWS Win 2012 R2

  • Windows 2016

  • AWS virtual server

Additional Microsoft software

The central server utilizes the following additional MS software packages:

  • Microsoft .NET Framework 3.5 SP1

  • Microsoft Message Queuing (MSMQ)

  • Windows Installer 4.5 Redistributable

  • Microsoft Visual C++ 2005 SP1 Redistributable

  • Microsoft Updates – turned off during normal MIS operation

Third-party software

MIS makes use of several third-party software packages. The following software packages are preinstalled when the system is ordered:

Client workstation

PC clients require the following 64-bit operating systems:

  • Microsoft Windows 10

  • Apple Mac

Client-side browsers

MIS supports the following 64-bit browsers:

  • Chrome: uses HTML5 (Mac and Windows)

  • Edge: uses HTML5

  • Firefox: uses HTML5

  • Internet Explorer 11: uses ActiveX

  • Safari: uses HTML5 (Mac O/S only)

Initial MIS deployment

Volicon digital media services installs and tests each customer configuration prior to shipping. Onsite installation consists of integrating the servers into your corporate IPv4 network, and connecting encoders to ingest the appropriate channels. Once the system is up and running need to configure social media publishing profiles and create user accounts.

Due to the complexity of MIS setup, most servers are not shipped in a “plug and play” ready state. Contact Volicon support for assistance with your initial MIS server configuration.

Optional MIS modules

MIS is highly configurable to meet customer needs. Below is a partial list of optional modules.

  • Loudness monitoring: compliance verification

  • Content matching: identifies when specific content is aired

  • Advanced Content Export (ACE): automatically creates assets and uploads them to predefined locations

  • Trigger clipping: integrates MIS to third-party monitoring systems

  • NAVE decoding, logging and alerting: insures proper transmission and delivery of NAVE codes to Nielsen monitoring equipment

  • Scheduled recording: automatically controls the set-top box to monitor relevant media sources

  • Ratings import: Imports viewer ratings

  • Quality of Experience (QoE or QoX): monitors logged content for a variety of signal faults

  • As run log (ARL) integration: Integrates MIS with existing automation systems

  • Active directory (AD) Integration: Integrates MIS into the AD domain to allow single log-in

  • Embedded AC-3 capture: natively processes AC-3 audio eliminating need for an external AC-3 decoder

  • DvB subtitles capture: monitors and alerts on missing DVB subtitles

  • Multiviewer: watches multiple programs on network wall

  • Multicast: live streams either high-quality original programs or low resolution proxy across the enterprise

  • DPI monitoring: frames accurate monitoring to insure DPI messages were conveyed properly

  • Digital audio S/PDIF Interface: an ingest of digital audio streams

  • Over-the-top (OTT) monitoring: multiplatform streaming media logging and monitoring

  • Archiver: manages storage and retrieval of content

  • Closed caption (CC) monitoring: monitors and alerts closed captioning service

Managing MIS software updates

Volicon support is responsible for installing central server (CS) and probe server software updates as well as adding encoder hardware.

Updates to the Internet Explorer Active-X viewer, a component of the CS, are automatically pushed to the client when the user logs in. Installing the ActiveX viewer requires admin privileges.

Upgrading from previous software versions

There are significant differences between previous versions and MIS. Please contact Volicon support for information about upgrading.

If the site is upgrade with a new version of MIS be sure to clear the browser cache on all client workstations.