Login¶
At the top of your browser search bar, enter the IP address or URL provided by your Volicon Media Intelligence service system administrator.
You will then be prompted for your login credentials (username/password). This will also be provided to you by your Volicon Media Intelligence service system administrator.
Your initial login screen¶
Volicon Media Intelligence service greets you with a login screen. Enter your username and password, then press <Sign in>.
The browser may ask if you want it to remember your password. If this is the computer you always use and trust, allowing the browser to remember your password is convenient. If you are not sure what to do, click on the <X>, and the browser will ask again the next time you log in.
Figure: Browser password storage¶
Assuming you entered your account credentials correctly, you will be greeted with the Volicon Media Intelligence service home page. The specific icons displayed depend on your account settings and the installed Volicon Media Intelligence service options.
High-level page controls¶
At the upper right-hand side of each Volicon Media Intelligence service page are a number of high-level controls. Your account name is displayed, and below it is the automatic logout timer. Volicon Media Intelligence service monitors your account activity. If it has been idle for a period of time, the system automatically logs you out.
To the right is a <System warning> icon. If this feature is enabled for your account and there are active alerts, the number is displayed in a red circle. Left clicking on the icon displays warning details.
Volicon Media Intelligence service can be configured to use different languages. Use the dropdown to select the desired language
At the extreme upper-right is the <Tool> icon. This will be discussed in detail later.
Figure: Home page controls¶
Log out¶
To log out, click the <Gear> icon at the upper-right corner of any Volicon Media Intelligence service page. The <Gear> icon appears on all Volicon Media Intelligence service pages so you don’t have to go back to the home page to log out. This opens another menu; click on <Log out> at the bottom of the list. Volicon Media Intelligence service asks you to confirm that you really want to log out.
Tech tip
Click on the Volicon Media Intelligence service <Gear> icon, not the browser <Tool> icon.
Figure: Volicon Media Intelligence service logout¶
Volicon Media Intelligence service Internet Explorer settings¶
When using Internet Explorer for the first time, you must set compatibility mode.
Figure: Setting IE compatibility view¶
After you log in to Volicon Media Intelligence service, left click the <Gear> icon at the upper-right of IE; then choose <Compatibility view settings>. Note that this is the IE <Tools> icon, not the lower <Tool> icon for Volicon Media Intelligence service.
The URL or IP address of the Volicon Media Intelligence service server should automatically populate under “Add this website”. Click on <Add> to set IE to access the Volicon Media Intelligence service website in compatibility mode. Next, set the location of the Volicon Media Intelligence service server as a trusted site. This allows you to restrict ActiveX (used by the Volicon Media Intelligence service player) when browsing the internet while still allowing its use when logged into Volicon Media Intelligence service.
From the same <Tool> icon used to set compatibility mode, select <Internet options>. Select the <Security> tab and click on <Trusted sites>. Then click the <Sites> button. The Volicon Media Intelligence service website URL should show under “Add this website to the zone”. The IE default policy to allow placing a server in a trusted zone is that it must use SSL/TLS security (HTTPS). If the Volicon Media Intelligence service server does not use SSL/TLS, you need to uncheck the “Require server verification” box. Press <Add> to update the trusted site list, then <Close>.
To verify you successfully added Volicon Media Intelligence service, click <Trusted sites> again, then <Sites>. The Volicon Media Intelligence service server URL should show in the <Websites> box.
Figure: Add Volicon Media Intelligence service to trusted sites¶