Keyword alerts tab

Use this section to have Volicon Media Intelligence service monitor closed captioning for specific words and generate a notification email. The “Channel” dashboard works like other Volicon Media Intelligence service sections to restrict the display to specific alerts.

Search

The “Search” field works like it does in other Volicon Media Intelligence service applications. You are able to search by keyword, alert type, time, email recipients and channel.

Alert controls

Select/deselect all jobs	Delete selected jobs	Disable jobs
Add job	Enable jobs	Customize columns

Create a keyword alert

Pressing the <New alert> icon opens a new page composed of three sections.

The left-hand pane allows you to set which email addresses Volicon Media Intelligence service uses to send out the alert and define the alert name and email subject line. By default, the alert is sent to your email address. You can delete your address and add multiple other addresses. If there are multiple addresses, the “Email to” field changes from the email name to Multi(x), indicating how many emails are selected. Opening the dropdown displays a list of email addresses. Below that are <Advanced options> used to limit how often and when to send the alert.

The “Keywords” middle pane is used to specify keywords. Each time you enter a keyword, the system automatically generates another text box to enter an additional keyword. If you enter multiple keywords, Volicon Media Intelligence service will generate an alert if any match the CC text.

Lastly, the “Assign channels” pane on the right allows you to select the channel or channels you want to monitor. Typing all or part of the channel name into the “Filter” text box at the top of the display list restricts the display to matching channels.

Press <Save changes> at the bottom of the page to add an alert.

Figure: Closed captioning alert

Editing/deleting a keyword alert

To edit or delete an alert, hover over the alert. Volicon Media Intelligence service will display the <Edit> icon on the right-hand side of the alert. Pressing the icon opens the same page you used to create the alert, except now it is filled in. Press <Save changes> when you are finished editing the alert. Use the <Trash> icon to delete the alert.