Seeking back in time

Volicon Media Intelligence service lets you switch between watching the channel live or a recorded version up to the limit set by your Volicon Media Intelligence service administrator.

To select a different date and time, click on the <Calendar> icon to the right of the date/time display.

Figure: Recorded program time and date

Figure: Recorded program time and date

The <Calendar> function allows you to access your historical feeds by date and time. The <Calendar> function is sticky; if you close the stream and reopen it, the player resumes from where it left off. Pressing the <LIVE> button on the right of the media player bar switches to live stream and resets the calendar to the current time.

Info tip

You can only view historic video back to the date either when the system was initially installed or back to the time configured for video storage duration, whichever time is most recent.

If you select a video that is not available, an error message is displayed at the top of the “Viewer” frame. The player will continue with the previous time. The alert indicates the oldest date that is available.

Figure: ‘Video not found’ error message

Figure: ‘Video not found’ error message

In some cases, the desired program is archived offline. In that case, you are presented with a dialog box asking if you want to retrieve the archived program.

Figure: Offline program retrieval

Figure: Offline program retrieval

An alert message at the top of the screen indicates the program is being retrieved.

Figure: Offline retrieval status

Figure: Offline retrieval status