Volicon SnapStream Support
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Volicon 7.2 Admin Guide
  • Introduction
    • Purpose and scope
    • About the Observer
    • Conventions used in the manual
  • Observer Servers
    • Dimensions and Power Requirements
    • Mounting, Power, Basic Connections
      • Power Distribution
      • Total Power
      • HVAC
      • STB Shelves
      • Typical Rack Layout with Set Top Boxes
    • Server Front Panel Indicators and Controls
      • Power ON, Shutdown
      • Observer Front Panel Indicators
      • Drive Carrier Indicators
    • Observer Enterprise Chassis Video Connections
  • Network Configuration
    • Security Considerations
      • Firewall Configuration for Observer Encoder Servers
  • Initial Setup
    • Supported Operating Systems
      • Central Server Installations
      • Probe Installations
      • PC Client Installations
    • Browser Support
      • Chrome, Firefox, and Safari Support
      • Internet Explorer Support
  • Exploring the Maintenance Tree
    • Settings
      • Observer Versions
        • Version Interoperability
        • Upgrade Considerations
      • Session Timeout
      • System Date Format
      • Global Keyword Alert Limits
      • Default Login Settings
      • Miscellaneous Settings
        • Hot Folders
      • Server Host and Web Server IP
      • Content Export Module Settings
      • Content Matching Module (CMM) Settings
      • Expired Data Cleanup
      • Login Page Control
      • Expired License Information
      • Password Policy
      • Dashboard Channels Order
      • Favorites
      • SNMP Receivers
      • Fault Email Alerts
      • Secure Login
      • Audio Black List
    • User Account Management
      • Create a New Group
      • Edit Group
      • Display Users
      • Add a New User
      • Edit User Account
      • Forgotten Passphrase
    • Event Viewer
      • Accessing the Event Viewer
      • Active Users
      • Import Data
        • As-Run Files Input Process
        • Manually Import Data
        • Hot Folders
      • Import Profiles
    • Alerts
      • Setting Up the Fault Email Server
      • Setting Up Alert Notifications
      • Adding and Editing Alerts
    • Alert Template
  • Central Configuration
    • Encoders
      • Encoder Page Fields
      • Groups
        • Creating Groups
        • Deleting a Group
      • Probes
        • Add Probe
      • Managing Probe Server
        • Probe Licenses
        • Probe Details
      • Delete Probe
      • Encoder Details
      • Sub-Encoders
      • Loudness Monitoring
        • Loudness Configuration
    • Software Updates
      • Uploading New Software
      • Probe Software Update
    • Task Manager
  • Programs
    • Manual Program Input Process
    • As-Run Files Program Input Process
    • Exporting Program Clips
  • Ratings
  • Observer/RPM Alerting
    • Definition of Key Terms
    • Color Coded Frame
      • Red: Video Alert
      • Yellow: Audio Alert
      • Blue: Other Alerts
    • Encoder Stream Alerting
      • Media Faults
      • Alert and Trap Generation
    • Equipment and Link Alerts
      • Equipment and Link Alerts Table
    • System alerts
      • System alerts table
      • Media Faults with Examples table
  • Nielsen Audio Video Encoding (NAVE) feature description
    • NAVE Configuration
  • SNMP Notification
    • MIB variables
      • MIB variables table
      • MIB variables alert example table
      • SNMP notification signaling table
      • System alerts
      • Configure Notification
  • Capture Cards and Breakout Cables
    • Compatible Capture cards
    • Blackmagic Intensity Pro
    • Osprey460e card
      • Audio breakout 9 pin Mini-Din Pin-out
      • Composite Video Interconnect diagram
  • SDI-SD/HD System Interconnect
    • SDI-SD/HD Interface diagram
      • Observer Enterprise Chassis SDI Connections
    • Blackmagic Decklink SDI
      • Decklink SDI Coax Connector Diagram
      • Dolby Digital 5.1 Support
      • Decklink SDI Channel features
    • Blackmagic Decklink Quad SDI–SD/HD
      • Decklink Quad SDI–SD/HD Connector Diagram
      • Breakout Cable BNC to Mini BNC Adapter
    • Decklink Duo SDI/HD adapter interface
    • Transport stream DeckTec interface
      • Dektec DTA-2160
  • General Interconnect Description
    • Media SD Video/ Audio and HDMI Interconnections
    • IR Transmitter Interconnections
  • NTP Time Server Configuration
    • Selecting a Time Server
    • Setting Poll Interval
  • What NOT to do on the server side
  • RAID Alert Notification
    • RAID Variants
      • RAID 1
      • RAID 5
      • RAID 6
    • RAID Controllers
    • 3Ware Configuration on Observer Servers
    • RAID Maintenance
    • Hard Disk Drive (HDD) Replacement
    • Hard Drive Outage
  • Antivirus Excluded Storage Areas
  • Active Directory (AD) Integration
    • Prerequisites
    • AD Operation
    • Troubleshooting
  • Troubleshooting and Maintenance
    • No Video Playing
    • Internet Explorer Issues Due to Skype Add-ons
    • Exporting Video Clips
      • Client Machine Not Working
    • Install Player CAB File
    • How to Remove Volicon Media Player from a Client PC
    • License Problem Sources
    • Support Portal
  • System Monitoring Procedure
    • Checking the Encoder Status
      • Probe Fault
      • Monitor Media Streams
      • Encoder Fault
      • Encoder fault corrective actions
      • Checking Memory and CPU Utilization
      • Windows Task Manager
    • Checking Video Storage Utilization
  • Appendix A Using Osprey to Examine A/V Streams
    • Adjusting Audio with Osprey Config
  • Appendix B Revision History
    • Observer releases
    • Revision change history
Volicon 7.2 Admin Guide
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  • Observer/RPM Alerting »
  • Equipment and Link Alerts
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Equipment and Link Alerts¶

The alerts below generate SNMP traps in addition to fault clips and email alerts. Other alerts related to scanning or STB control apply only to the RPM system.

Equipment and Link Alerts Table¶

Table: Equipment and Links Alerts¶

EQUIPMENT ERROR

Caused by an internal connection problem within the probe between the Listener and the Probe encoder services. This occurs when the encoder service is in the middle of terminating its operation but not yet completely stopped, while the listener is trying to access the encoder during this time.

NAVE-TS-FAULT

A watermark with an older Timestamp was received than the Timestamp in the defined reference.

NAVE-PERC-FAULT

The percentage of good watermarks against foreign watermarks Source ID (SIDs) is smaller than defined in Error percentage variable.

NAVE-PERC-WARN

The percentage of good watermarks against foreign watermarks is between Error percentage and Warning Percentage.

NAVE-WM-FAULT

The amount of good received watermarks is smaller than defined in the Minimum Good watermarks variable.

NAVE-TS-RECOVERY

A watermark that satisfies the time limitations has just arrived regardless of its SID.

NAVE-WM-RECOVERY

The total amount of good watermarks in a certain sliding window satisfies the Minimum good watermarks variable.

NAVE-PERC-RECOVERY

The ratio between good watermarks against foreign watermarks is higher than the Warning Percentage.

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