Initial Setup

Supported Operating Systems

Central Server Installations

The Observer Central Server can be installed on a computer running any of the following operating systems:

  • Windows 2003

  • Windows 2008 x64 and x32

  • Windows 7 x64

  • Windows 2012

Probe Installations

Probes can be installed on computers running any of the following operating systems:

  • Windows 2003

  • Windows 2008 x64

  • Windows 7 x64

PC Client Installations

You can install the PC client on computers running the following operating systems:

  • Windows 7

  • Windows XP (for basic monitoring)

Browser Support

The Observer supports four interface browsers:

  • Internet Explorer

  • Chrome

  • Firefox

  • Safari

Internet Explorer uses the PC client; Chrome, Firefox, and Safari provide you a clientless user interface.

To enable clientless mode, please contact Volicon support

Please read the Clientless configuration documentation for complete details.

Chrome, Firefox, and Safari Support

The Observer supports Chrome, Firefox, and Safari through a clientless user interface. Note that the Observer only supports Safari on the MAC OS; Safari on Windows is not supported.

The clientless user interface provides you with a simplified control bar, which is compensated for by a set of keyboard shortcuts.

Figure: Clientless User Interface

Figure: Clientless User Interface

Prior to using the clientless interface, the stored video and audio content must be converted to H264 video and AAC audio formats. Please contact Volicon support to enable the clientless feature. The Silverlight plugin used with this interface is usually installed automatically on the client PC. If not, install it manually.

The keyboard shortcuts for the clientless user interface are given in the table below. You can also use these shortcuts to complement Multi-view monitoring, and to enhance your player control in general.

Key

Function

L

Live

P

Picture in Picture

S

Split Screen

F

Full Screen

M

Mute/unmutes

D

Switch between main and expanded display

Z

Fast reverse

X

Normal reverse

C

Slow reverse

<Spacebar>

Pause/play

V

Slow forward

B

Normal forward

N

Fast forward

I

Image snapshot

<Cursor up/down>

Volume up/down

Mouse scroll <up/down>

Single frame forward/backward

<’>

Cut clip <Mark in/Markout>

Internet Explorer Support

The Observer supports the following versions of Internet Explorer in both 32 and 64 bits:

  • IE9

  • IE10

  • IE11 (in Compatibility mode)

The IE player has the following advantages over the clientless interface:

  • Media export

  • Frame by frame display

  • Clips preview (Bookmarks and Fault clip thumbnails)

  • Split screen and Picture-In-Picture display modes

  • Display of all metadata