Event Viewer

Accessing the Event Viewer

The Event Viewer, available at <Maintenance>→<Event Viewer> from the Left menu, allows you to view a running log of events and the currently-logged-in users on the Observer system.

Click the <Event Viewer> tab to display the event log. The Event Viewer logs nearly every event any end user does on the system. It is an audit tool for admins to make sure no one is misusing the Observer system.

Figure: Maintenance/Event Viewer

Active Users

Click the <Active users> tab to display a list of the currently-logged-in users and their session expiration times. The trashcan icon in the Force Quit column is used to forcefully terminate a session, although this could cause loss of unsaved items.

Figure: Active Users

Import Data

As-Run Files Input Process

Searchable program guides allow you to organize and find video based on program name, channel and time. In your role as administrator, you typically set up the program information for the Observer in the form of “as-run files”. As-run files contain the program scheduling information, which is converted to video clips stored in the Observer system.

Note

This is an optional application and requires the customer to purchase the appropriate license.

Manually Import Data

Note: Observer supports the Daily-Ratings report. Prior to importing this data into Observer you need to convert it to a Text (Tab-delimited) format.

Note: Your import ability may be restricted by your administrator and thus may not be available.

Figure: Maintenance/Import Data

To import data:

1. After file conversion to a supported format, click Maintenance → Import Data. Use the <Browse> button to locate the saved file. As an alternative you can type the information directly it the text box below.

2. Press the <Next> button to open the Channel and time zone dialog box.

3. Select the desired Channel and Time Zone

4. Press the <Do Import> button to save changes.

Once the import succeeds, you can start importing another file with the <Next Import> button. You can also go to the Programs page to view the video.

To generate the Rating graph, in Ratings choose the same Date and Time range as the imported file. Click the <Ratings> button to display the graph; see the Ratings section @8 below.

Hot Folders

Observer automatically imports the as-run files periodically from a Hot Folder location located on the Central Server. It is configured in Maintenance → Settings → Hot Folder.

Figure: Maintenance/Miscellaneous Settings

Clicking the <Update> button next to the Hot Folder location creates a C:\HotFolder directory on the server with subfolders using the display names of each encoder channel. It is the responsibility of the customer administrator to deliver updated as-run and rating files to these directories.

There is an automated Windows Task which runs periodically to automatically import specific file types for Ratings or As Run Log. The software automatically looks for the appropriate As-run log and/or Ratings data file types within these folders

Import Profiles

You can create an Import Profile to compensate for the video delay when you import. Open Maintenance → Import Profiles in the Web client and set the time zone and Delay Offset for the encoder channels to compensate for video delay between the desired time and when the actual Observer video was loaded to storage. This compensation results in accurate timing of Programs related to the As-Run files.