Volicon Support
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Volicon 7.2 Admin Guide
Introduction
Purpose and scope
About the Observer
Conventions used in the manual
Observer Servers
Dimensions and Power Requirements
Mounting, Power, Basic Connections
Power Distribution
Total Power
HVAC
STB Shelves
Typical Rack Layout with Set Top Boxes
Server Front Panel Indicators and Controls
Power ON, Shutdown
Observer Front Panel Indicators
Drive Carrier Indicators
Observer Enterprise Chassis Video Connections
Network Configuration
Security Considerations
Firewall Configuration for Observer Encoder Servers
Initial Setup
Supported Operating Systems
Central Server Installations
Probe Installations
PC Client Installations
Browser Support
Chrome, Firefox, and Safari Support
Internet Explorer Support
Exploring the Maintenance Tree
Settings
Observer Versions
Version Interoperability
Upgrade Considerations
Session Timeout
System Date Format
Global Keyword Alert Limits
Default Login Settings
Miscellaneous Settings
Hot Folders
Server Host and Web Server IP
Content Export Module Settings
Content Matching Module (CMM) Settings
Expired Data Cleanup
Login Page Control
Expired License Information
Password Policy
Dashboard Channels Order
Favorites
SNMP Receivers
Fault Email Alerts
Secure Login
Audio Black List
User Account Management
Create a New Group
Edit Group
Display Users
Add a New User
Edit User Account
Forgotten Passphrase
Event Viewer
Accessing the Event Viewer
Active Users
Import Data
As-Run Files Input Process
Manually Import Data
Hot Folders
Import Profiles
Alerts
Setting Up the Fault Email Server
Setting Up Alert Notifications
Adding and Editing Alerts
Alert Template
Central Configuration
Encoders
Encoder Page Fields
Groups
Creating Groups
Deleting a Group
Probes
Add Probe
Managing Probe Server
Probe Licenses
Probe Details
Delete Probe
Encoder Details
Sub-Encoders
Loudness Monitoring
Loudness Configuration
Software Updates
Uploading New Software
Probe Software Update
Task Manager
Programs
Manual Program Input Process
As-Run Files Program Input Process
Exporting Program Clips
Ratings
Observer/RPM Alerting
Definition of Key Terms
Color Coded Frame
Red: Video Alert
Yellow: Audio Alert
Blue: Other Alerts
Encoder Stream Alerting
Media Faults
Alert and Trap Generation
Equipment and Link Alerts
Equipment and Link Alerts Table
System alerts
System alerts table
Media Faults with Examples table
Nielsen Audio Video Encoding (NAVE) feature description
NAVE Configuration
SNMP Notification
MIB variables
MIB variables table
MIB variables alert example table
SNMP notification signaling table
System alerts
Configure Notification
Capture Cards and Breakout Cables
Compatible Capture cards
Blackmagic Intensity Pro
Osprey460e card
Audio breakout 9 pin Mini-Din Pin-out
Composite Video Interconnect diagram
SDI-SD/HD System Interconnect
SDI-SD/HD Interface diagram
Observer Enterprise Chassis SDI Connections
Blackmagic Decklink SDI
Decklink SDI Coax Connector Diagram
Dolby Digital 5.1 Support
Decklink SDI Channel features
Blackmagic Decklink Quad SDI–SD/HD
Decklink Quad SDI–SD/HD Connector Diagram
Breakout Cable BNC to Mini BNC Adapter
Decklink Duo SDI/HD adapter interface
Transport stream DeckTec interface
Dektec DTA-2160
General Interconnect Description
Media SD Video/ Audio and HDMI Interconnections
IR Transmitter Interconnections
NTP Time Server Configuration
Selecting a Time Server
Setting Poll Interval
What NOT to do on the server side
RAID Alert Notification
RAID Variants
RAID 1
RAID 5
RAID 6
RAID Controllers
3Ware Configuration on Observer Servers
RAID Maintenance
Hard Disk Drive (HDD) Replacement
Hard Drive Outage
Antivirus Excluded Storage Areas
Active Directory (AD) Integration
Prerequisites
AD Operation
Troubleshooting
Troubleshooting and Maintenance
No Video Playing
Internet Explorer Issues Due to Skype Add-ons
Exporting Video Clips
Client Machine Not Working
Install Player CAB File
How to Remove Volicon Media Player from a Client PC
License Problem Sources
Support Portal
System Monitoring Procedure
Checking the Encoder Status
Probe Fault
Monitor Media Streams
Encoder Fault
Encoder fault corrective actions
Checking Memory and CPU Utilization
Windows Task Manager
Checking Video Storage Utilization
Appendix A Using Osprey to Examine A/V Streams
Adjusting Audio with Osprey Config
Appendix B Revision History
Observer releases
Revision change history
Volicon 7.2 Admin Guide
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